Enterprise Apps Analyst

A&O Shearman is a new global industry-leading law firm, with 48 offices in 28 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work,  helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you’re helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to  an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role Purpose
As an Enterprise Apps Analyst, you are accountable for implementing A&O Shearman’s strategy, architecture, standards and roadmaps. Providing a single point of technical leadership on projects, you will lead the technical decision making and ensure that services are effectively delivered, understood and supported so that they fulfil business needs.

Role and Responsibilities
• Application management: Install, configure and implement applications on Windows server OS.
• Application development: Research and evaluate new software and prepare technical specifications against requirements.
• Database management: Creating, maintaining, monitoring and alerting of MS SQL databases and SQL replication.
• Deployment : Planning and deploying MS SQL and application updates through change and release processes.
• Troubleshooting: Problem-solving to both resolve immediate issues but also to learn lessons and improve for the future.
• Improvements: Analysing performance data to identify improvement areas for MS SQL databases and/or application services.
• Scripting: Automation via scripting through the use of various scripting languages (PowerShell/Bash/SQL).
• Cloud: Experience with cloud computing platforms, such as Azure or AWS.
• Monitoring: Use of monitoring and alerting tools such as ELK or similar.
• Collaboration: Creating technical documentation to educate team members of all levels.
• Communication: Providing sound and clear technical information to management at all levels.
• Develop and maintain automated deployment and testing processes
• Develop and maintain automated testing systems to ensure code changes do not impact system performance or reliability
• Conduct detailed postmortems and root cause analysis postmortems and root cause analysis to identify the underlying causes of system issues and implement corrective actions to prevent them from happening again

What you will have
• Minimum 2/3 years IT experience with at least 1 years’ experience in a 3rd line role
• Experience working within the professional services sector
• Experience with application support and cloud computing platforms
• Detailed practical knowledge of the operation and maintenance of IT infrastructure and services within a Microsoft technology environment.

You will stand out if you bring
• Experience with the Elite 3e application.
• Experience with the Intapp suite of applications (Open/Conflicts/Walls).
• Experience in a Site Reliability Engineering or related role.
 

Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. 

We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.

We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do however remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together.