In today’s fast-evolving job market, video interviews have become the norm, especially in the legal sector. Whether you’re a graduate, an experienced business services professional or a qualified lawyer, mastering the art of video interviews is critical. But how do they differ from the traditional face-to-face format, and what strategies can you employ to help you shine in both?
One of the biggest advantages of video interviews is the ability to set and control your own environment. You can choose your background, lighting, and even the angle of your camera. This control allows you to present yourself in the best light, quite literally. Unlike in-person interviews, where you may find yourself in unfamiliar surroundings, video calls allow you to create a setting that feels comfortable and professional. Try to keep your background clutter-free and neutral, anyone interviewing you may be easily distracted by bold, eye-catching posters or wall art behind you. It is also key to try to objectively survey your setting as if you are the interviewer before joining the call – try not to have anything controversial or particularly political in shot. Good lighting is essential, so position yourself in a well-lit area, avoiding harsh shadows/bright sunlight. Also, be sure to let others you live with know when you’ll be interviewing, so you can minimise any background noise or distractions. I have interviewed many candidates where there is an interruption their side by way of a person or animal and this then leads to them becoming flustered and going off track.
When it comes to body language and eye contact, in-person interviews have a natural flow. You can read non-verbal cues and build rapport from the start. However, video interviews can complicate this dynamic. You’ll need to make a really conscious effort to maintain eye contact with the camera rather than the screen, to show engagement. Sit up straight, smile, and keep your hand movements subtle; excessive gestures can be distracting on camera. While you might enjoy more freedom to express yourself physically in a face-to-face interview, being interviewed virtually requires more conscious and constant consideration of how you are physically presenting yourself.
The technical aspect is another area where video interviews differ from in-person meetings. There’s always a risk of internet connection issues, sound problems, or video time delays that could disrupt the interview flow. This unpredictability is absent in face-to-face interactions, where the only requirement is your presence. To prepare for a video interview, it’s a good idea to test the technology ahead of time. Make sure your camera and microphone work and that you have a backup plan in case anything goes wrong. It sounds obvious, but always have a charger for whatever device you are using close to hand!
Using headphones can enhance sound quality, allowing you to hear your interviewer better and speak without background noise. If the worst happens and you lose connection or experience other tech issues, keep calm. You always have options like leaving and rejoining the call, emailing your recruitment contact or interviewers to explain the issue you are having and requesting to reschedule once the issue is rectified, or perhaps dialling in by phone/converting to a telephone interview if appropriate for the kind of job you are interviewing for. As a general rule, I would always advise you leave the call if communication is becoming difficult – it is better to stop and restart than soldier on with the chance the interviewers will subsequently assess you negatively as a candidate because of technical issues outside of your control.
Video calls often come with a slight time delay, which can make conversations feel jerky and unnatural, increasing anxiety levels. This is where pace becomes essential; speak clearly, and don’t rush your answers. Allow time for the interviewer to process what you’re saying. Remember to project your voice and keep your tone enthusiastic. In-person discussions tend to flow more naturally, with immediate feedback from the interviewer, making it easier to gauge how you’re performing. One useful tip a friend of mine who works in sales gave me is to pause every ten or so minutes when speaking to take a sip of water; this has the double benefit of giving you valuable time to gather your thoughts while also slowing your speech down.
When it comes to dressing for interviews, video calls may make you think you can relax your outfit. However, looking professional is just as important as it is for in-person meetings. Dress fully, not just from the waist up. I find this also puts you in the right professional mind-set for being interviewed. If possible, it is better to wear solid colours, not patterns as they can get distorted. Before the interview, take a moment to check how you look on camera to ensure everything appears appropriate. Angles are important here. I have conducted many video interviews where it is clear the candidate hasn’t checked this and the camera isn’t angled in the right place.
Building rapport can be more challenging on video interviews. In-person interactions often allow for warmer exchanges, whether it’s through ice breaking small talk or non-verbal body language. To break the ice on a video call, take your cue from your interviewer(s), it is up to them to lead the direction of the call and set out a clear structure at the start, but make sure you ask about the interviewer’s day or comment on a relevant topic. At the end of your interview express your gratitude and reiterate your interest in the role, leaving a lasting positive impression.
Ultimately, both video and in-person interviews require preparation and practice, but each presents unique challenges and opportunities. By controlling your environment, mastering the technology as much as possible, and adjusting your communication style, you can make a good impression on camera. The fundamental skills of interviewing well such as thoroughly researching the firm, providing clear, succinct answers and building rapport remain important, regardless of the setting.
With the right preparation and mindset, you can excel in both video and in-person interviews, showcasing your experience and letting your personality shine through.
